Brandon Ballentine

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Another potential failure of “open” systems: when a system is open to someone whose interests don’t line up very well with yours, like a cellular carrier, and then it’s closed and handed to you, you have no way to know that they didn’t sneak in huge security holes and privacy violations behind your back.

A great quote from Marco Arment’s post on Carrier IQ, which is apparently installed on millions of Android, Blackbarry, and Nokia devices. The software tracks just about everything that the user does on the phone and is available to the carriers to enhance “quality control.”